Zdravo, ne mogu da se prijavim na svoj nalog, piše da zahteva verifikaciju, i praktično su mi zaključali nalog. Poslao sam im svoje podatke kako su tražili:
Predmet: Zahtev za pregled KIC-a
1. BCGAME Korisničko ime
2. Registrovana adresa e-pošte
3. UID
4. Broj telefona (ako postoji) sa pozivnim brojem zemlje
5. TKSID ili ID naloga sa snimkom ekrana transakcije iz novčanika koji šalje
6. Često korišćena IP adresa
7. Često korišćeni uređaj
ipak, nisam dobio nikakav odgovor i nisam mogao da se prijavim odmah nakon što sam deponovao 133 USD u TRKS valuti.
Hello, I am unable to log in to my account, it says that it requires verification, and they've practically locked me out of my account. I sent them my details as they requested:
Subject: KYC Review Request
1. BCGAME Username
2. Registered Email Address
3. UID
4. Phone Number (if any) with country code
5. TXID or order ID with a screenshot of the transaction from the sending wallet
6. Commonly used IP address
7. Commonly used device
yet, I received no reply, and I was unable to log in right after depositing 133 USD in TRX currency.
Hola , no puedo iniciar sesión en mi cuenta, dice que necesita de una verificación, literalmente han cerrado mi cuenta, les envié mis datos donde me pidieron :
Subject: KYC Review Request
1. BCGAME Username
2. Registered Email Address
3. UID
4. Phone Number (if any) with country code
5. TXID or order ID with a screenshot of the transaction from the sending wallet
6. Commonly used IP address
7. Commonly used device
y no obtuve respuestas, no pude iniciar sesión justo después de haber depositado 133 usd en moneda trx
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