Osvojio sam 50 dolara na bonus bez depozita, a nakon pokušaja povlačenja zatraženo je da napravim verifikacioni depozit od 10 dolara, što je standardno, tako da sam to učinio preko svog Coinbase novčanika preko Litecoin-a, jer je ovo jedan od preferiranih metoda u ovom kazinu. Otišao sam do blagajnika na Bonus blitz hit depozit preko Litecoin-a, oni su generisali kripto adresu za ovo. Kopirao sam je, nalepio tu adresu u svoj novčanik sa kovanicama i poslao uplatu, dobio sam potvrdu da je uspešno poslata. Vratio sam se u kazino i nije bio na računu, sačekao nekoliko sati, a zatim poslao podršku e-poštom, prikupili su sve informacije (uključujući snimke ekrana svega što je gore pomenuto) odgovorili su mi da kod nisu generisali oni. Tako da sam ponovo prošao kroz proces, ovaj put snimivši stranicu na kojoj je prikazana njihova blagajna koja generiše kripto adresu na koju treba poslati Litecoin depozit, kopirao sam je, zalepio u novčanik i ponovo poslao depozit od 10 dolara, čekao sam 4 sata pre nego što sam ih kontaktirao putem e-pošte (pošto je to jedini način da se dođe do njih) na koje su pogledali ili su im barem poslate sve snimke dokaza o transakciji poslate na adresu koju su generisali, odgovor je bio „nikada nismo primili uplatu kontaktirajte vaš novčanik". Kontaktirao sam Coinbase podršku, živi agent je potražio heš transakcije i potvrđeno plaćanje je prošlo i primljeno. Takođe imam snimke ekrana e-poruka od Bonus blitz podrške i Coinbase ćaskanja. Poslao sam e-poštu upravi u kazinu pre skoro 2 dana bez ikakvog odgovora.
I won $50 on a no deposit bonus, and upon trying to withdrawal was asked to make a $10 verification deposit, which is standard, so I did so thru my Coinbase wallet via Litecoin, as this is one of the preferred methods at this casino. I went to cashier at Bonus blitz hit deposit via Litecoin they generated a crypto address for this I copied it, pasted that address in my coin base wallet and sent the payment, got confirmation it was successfully sent. Went back to casino and it wasn't in account, waited few hrs, then emailed support, they gathered all the info (including screenshots of everything mentioned above) responded by telling me that code wasn't generated by them. So I went thru process again, this time screenshotting the page where it shows their cashier generating crypto address to send Litecoin deposit to, I copied it, pasted it to my wallet and again sent $10 deposit, I waited 4 hrs before contacting them via email (as this is the only way to reach them) to which they looked at or at least were sent all the screenshots of proof of transaction sent to the address they generated, the response was "we never received payment contact your wallet". I contacted Coinbase support, the live agent looked up transaction hash and verified payment went thru and was received. I also have screenshots of the emails from Bonus blitz support and Coinbase chat. I emailed management at casino almost 2 days ago with no response at all.
Automatski prevedeno: