Moj nalog je verifikovan i svi dokazi su otpremljeni na stranici za verifikaciju naloga. Napravio sam snimak ekrana ovog datuma i vremena i imao sam 2 puta uspešna povlačenja. Onda kada sam napravio veliki zahtev za povlačenje za £6800, moj status verifikovanih podataka o kartici je uklonjen i povlačenje odbijeno. Verujem da je sajt funkcionisao van propisa na ovaj način i samo zbog velikog zahteva za povlačenje i imao sam 13000 funti dobitaka.
Nisam mogao da ponovo otpremim detalje kartice jer je sajt automatski odbijao iako sam to uradio ranije i potvrdio.
Od tada sam izgubio preostali novac ne shvatajući, ali početno povlačenje treba da se obradi kao prethodno. Čim su dobici izgubljeni, status naloga je ponovo promenjen u verifikovan.
Priložio sam sve dokaze i transkript razgovora.
Kontaktirao sam Curacao eGaming („CEG"), ali nisam imao odgovor.
Srdačan pozdrav
Michael B***
My account was verified and all evidence uploaded showing on account verification page. I took a screenshot of this showing date and time and I had 2 x successful withdrawals. Then when i made a large withdrawal request for £6800 my card details verified status was removed and the withdrawal rejected. I believe the site operated outside of regulations by doing this and only due to large withdrawal request and I had £13000 winnings.
I was unable to reupload card details as the site kept automatically rejecting even though i had done this previously and had it confirmed.
I have since lost remaining money not realising but initial withdrawal should been processed as previous. As soon as winnings were lost the account status was changed back to verified.
I have attached all evidence and chat transcript.
I contacted Curaçao eGaming ("CEG") but had no response.
Best Regards
Michael B***
Izmenjeno od strane Casino Guru administratora
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