The player from Iraq had resumed playing at TrustDice after a self-exclusion period and had won $1,563. When attempting to withdraw the winnings, the casino declined the request, closed the account, and claimed a rule violation. The issue was resolved, which led to the player receiving the winnings after clarifying the situation with the casino. The complaint was marked as 'resolved'.
Igrač iz Iraka je nastavio da igra u TrustDice-u nakon perioda samoisključenja i osvojio je 1,563 dolara. Kada je pokušao da povuče dobitak, kazino je odbio zahtev, zatvorio račun i tvrdio da je prekršio pravila. Problem je rešen, što je dovelo do toga da igrač dobije dobitak nakon razjašnjenja situacije sa kazinom. Žalba je označena kao „rešena“.
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