Igrač iz Indije je deponovao novac na kazino račun, ali izgleda da su sredstva izgubljena. Žalba igrača je uspešno rešena.
BlueChip Online Casino me je prevario za Rs. 300 tako što mi niste pripisali kredit čak ni nakon što sam pružio dokaze i detalje!
Bez depozita od Rs. 300 Čak i nakon četiri sata i slanja podataka o plaćanju, snimaka ekrana i BlueChip osoblja koje daje besmislene odgovore da sam pogrešio dok je iznos Rs. 300 je zaduženo sa mog računa četiri sata unazad i primalac je primio novac
Osoblje i vlasnik Bluechip onlajn kazina su besramni ljudi - agenti za ćaskanje i osobe za podršku putem e-pošte, koji uprkos tome što imaju 9. dokaz o uplati i otkucaju detalje od Rs. 300 to nije priznalo. Izgubio sam svih svojih prethodnih osam uplata od njih, igrajući Aviator jer sam bio nov i uzimao sam vremena da razumem koeficijente i šare boja, itd., uvek sam slao manje uplate na moju klimu jer sam znao da onlajn kazina varaju, ali moja pohlepa nadjačao moj zdrav razum, a ja sam jurio svoje gubitke.
Dati su detalji moje 9. uplate Bluechip-u koja nije pripisana kako bi ljudi ozbiljno shvatili moju recenziju i ne bi postali plen ovih i skoro svih onlajn kazina koji varaju.
TelefonPe broj mobilnog telefona: 96*****117
Za: R****** S****, 11:06, 20. februar 2023
Naziv banke: R***** K**** S****
Od: R***** K**** M***, UBI nalog: Ks**0,
UTR: 30*****770
Iznos: Rs. 300
Ako ovi ljudi ne daju kredit Rs. 300, zašto bi dođavola plaćali povlačenje Rs. 1000 ili više, ili bilo koji iznos? Ima smisla?
Ne tražim Rs. 300 da mi vrate zbog ove žalbe, ali želim da ljudi ne dopuste da ih njihova pohlepa učini glupima da puste svoje vreme, trud i novac uzalud, jer sam i ja napravio istu grešku i neću to ponoviti kao ja brzo je trebao novac.
BlueChip Online Casino cheated me out of Rs. 300 by not crediting me even after I provided proof and details!
No Deposit Of Rs. 300 Even After Four Hours And Sending Payment Details, Screenshots, and BlueChip Staff Giving Nonsense Replies That I Made A Mistake While The Amount Rs. 300 Is Debited From My Account Four Hours Back And The Recipient Has Received The Money
Bluechip Online Casino Staff And Owner are shameless people - chat agents and email support persons, who despite having the 9th payment proof and typed details of Rs. 300 didn't credit it. I lost all of my previous eight payments to them, playing Aviator because I was new and took my time understanding the coefficients and color patterns, etc., always sending smaller payments to my a/c because I knew online casinos cheat, but my greed overpowered my common sense, and I was chasing my losses.
The details of my 9th payment to Bluechip which wasn't credited is given so that people take my review seriously and do not become prey to these and almost all online casinos who cheat.
PhonePe mobile number: 96*****117
To: R****** S****, 11:06 AM, 20 Feb 2023
Banking name: R****** K**** S****
From: R***** K**** M***, UBI Account: X**0,
UTR: 30*******770
Amount: Rs. 300
If these people won't credit Rs. 300, why the hell would they pay a withdrawal of Rs. 1000 or more, or any amount? Makes sense?
I am not looking for Rs. 300 to be returned by them because of this complaint, but I want people to not let their greed make them foolish to let their time, efforts, and money be wasted, as I too made the same mistake and will not do it again as I was needing money quickly.
Dragi magorajeshkumar,
Hvala vam puno što ste podneli žalbu. Žao mi je što čujem za vaš problem. Nadam se da sam dobro razumeo da vaša deponovana sredstva nikada nisu bila knjižena na vaš kazino račun.
Želeo bih da vas upozorim da ako vaši depoziti nikada nisu bili uplaćeni na vaš kazino račun, jedino što možete da uradite je da kontaktirate svog dobavljača plaćanja. Oni moraju da istraže, ali imajte na umu da je to dugotrajan proces koji traje otprilike mesec dana. U ovim slučajevima, kazino ima vezane ruke. U međuvremenu, toplo bih preporučio da ne deponujete više sredstava dok se problem ne reši.
Ako se novac izgubi tokom transakcije, biće potrebno neko vreme pre nego što bude pripisan na vaš kazino račun.
Prosledite priznanicu o uplati na KSKSKSKSKS0@email.kkkkk .
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem. Hvala unapred na odgovoru.
Srdačan pozdrav,
Petronela
Dear magorajeshkumar,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I hope I understood correctly that your deposited funds have never been credited to your casino account.
I would like to warn you, that if your deposits have never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, the casino has its hands tied. Meanwhile, I would strongly recommend not depositing any more funds until the issue is sorted.
If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.
Please forward your payment receipt to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.
Best regards,
Petronela
Kao što je ranije napisano, ne treba mi ova Rs. 300 sada.
Nema smisla igrati na sajtu za prevaru odakle se zarada ne može povući u jednom pokušaju i protiv nje se mora boriti žalbom.
Bluechip je pripisao ovo Rs. 300 na mom Bluechip nalogu nakon što sam se žalio i rekao sam im da ga drže u guzici.
Ovaj Rs. 300 će automatski biti dodeljeno njihovom nalogu nakon što ostanem neaktivan za vreme koje su oni odredili.
Iskreno cenim vašu pomoć u vezi sa tim Petronela.
Hvala
Rajesh K**** M***
As written earlier, I don't need this Rs. 300 now.
No point in playing at a fraud site from where the earnings cannot be withdrawn in one attempt and has to be fought by complaining.
Bluechip credited this Rs. 300 in my Bluechip account after complaining and I have told them to keep it in their ass.
This Rs. 300 will automatically be credited to their account after me remaining inactive for the duration set by them.
I sincerely appreciate your help in this regard Petronela.
Thanks
Rajesh K**** M***
Zdravo magorajeshkumar!
Žao nam je što ste se suočili sa takvim problemom. Nema sumnje da čekanje može biti frustrirajuće. Zato činimo sve moguće da problem rešimo odmah u našim unutrašnjim procesima.
Uprkos našim naporima, ne možemo sve da kontrolišemo. Proces plaćanja ima i druge učesnike, a jedan od njih je Provajder plaćanja. Kašnjenja se često javljaju na njihovoj strani. Naš tim prati takve slučajeve kako bi se osiguralo da sve transakcije budu kreditirane na vreme.
Kao što vidimo, vaš depozit od 300 INR je uspešno pripisan na vaše stanje 20. februara u 15:58 UTC. Možete ga proveriti na svom nalogu za igre na kartici „Istorija transakcija".
Za nas je tužna situacija ako ste zbog kašnjenja depozita posumnjali u naše poštenje. Ponosni smo na naše pobednike i uvek pošteno isplaćujemo njihove dobitke. Prilikom kreiranja isplate, naš tim vrši standardnu proveru, koja traje od nekoliko minuta do nekoliko sati. Vremena obrade zavise od individualne osnove. Možete biti sigurni da naš tim nije zainteresovan za kašnjenje depozita ili povlačenja, jer je ovo pre svega reputacija BlueChip-a.
Nadamo se vašem razumevanju i želimo vam ugodnu igru. Srećno!
Ako imate bilo kakvih drugih pitanja, uvek nas možete kontaktirati putem e-pošte customercare@bluechip.io ili koristeći funkciju ćaskanja uživo na našem sajtu.
Hello magorajeshkumar!
We are sorry that you faced such an issue. There is no doubt that waiting can be frustrating. That's why we're making all possible to resolve the issue immediately in our inner processes.
Despite our best efforts, we cannot control everything. The payment process has other participants and one of them is the Payment Provider. Delays often occur on their side. Our team keeps an eye on such cases to make sure all transactions get credited on time.
As we see, your deposit of 300 INR was successfully credited to your balance on February 20 at 15:58 UTC. You may check it in your Gaming Account, "Transaction history" tab.
It is a sad situation for us if the delay in the deposit made you doubt our honesty. We are proud of our winners and always pay their winnings fairly. When creating a withdrawal, our team performs a standard check, which takes from several minutes to several hours. Processing times are dependent on an individual basis. You may rest assured that our team is not interested in deposit or withdrawal delays, since this is BlueChip reputation foremost.
We hope for your understanding and wish you an enjoyable game. Good luck!
If you have any other questions, you may always contact us via email customercare@bluechip.io or using the live chat feature on our site.
Već sam poslao e-poštu Bluechip podršci da neću koristiti ovu Rs. 300 koje su mi preneli na račun nakon mojih pritužbi, neka ih zadrže u svom as* i biće im prebačeno zbog neaktivnog naloga nakon nekoliko dana.
I ja sam shvatio ko ste i vi nakon što sam video veoma dobru reputaciju Bluechip Online Casino-u koju je vaš sajt dao BlueChipu koji ima više pritužbi i prevario je nekoliko ljudi i još uvek to čini.
Do đavola sa tvojim i njihovim sajtom i svakim onlajn kazinom, ja ću zaraditi na druge načine.
Neću više gubiti vreme ovde i uvek iznova jer ste i vi varalice!
I already emailed to Bluechip support that I am not going to use this Rs. 300 that they transferred to my account after my complaints, let them keep them in their as* and it will be transferred to them due to an inactive account after some days.
And I have understood who you people are too after seeing very good reputation to Bluechip Online Casino given by your site to BlueChip who has multiple complaints and has cheated several people and still continues to do so.
Hell with your site and theirs and every online casino, I will earn by other ways.
I won't waste my time further over here now and ever again as you too are cheaters!
Dragi magorajeshkumar,
Žao nam je što ste se suočili sa takvim problemima sa našim uslugama. Veoma cenimo svaku otvorenu recenziju o BlueChip-u. Naše politike i sav rad na platformi 100% se pridržavaju zakona Kurasaa. I jedan od naših primarnih principa je da se pridržavamo pravila komisije za igre na sreću.
Možda ćete videti da su svi vaši prethodni depoziti knjiženi na stanje u odgovarajućim vremenskim okvirima koji su navedeni na našem sajtu. Možete ga proveriti na kartici „Načini plaćanja". Zaista, došlo je do kašnjenja sa najnovijom uplatom, što je bilo zbog greške na strani dobavljača plaćanja. Vaš problem je odmah poslat na njihovu stranu i uparen kao prioritet. Naš tim je uložio sve napore da ubrza proces.
Nadamo se da možete da nam oprostite ovo kašnjenje i da se fokusirate na igru. Štaviše, pored stvarnog stanja od 300 INR, na vašem saldu ima 375 INR bonus sredstava. Dakle, vaše šanse za pobedu su udvostručene.
Želimo vam ugodnu igru i puno sreće!
Dear magorajeshkumar,
We are sorry that you faced such troubles with our services. We highly value every open-minded review about BlueChip. Our policies and all the platform work 100% adhere to the Curacao laws. And it's one of our primary principles to comply with the gaming commission's rules.
You may see that all your previous deposits were credited to the balance during the appropriate timeframes that are stated on our site. You may check it in the "Payment methods" tab. Indeed, there was a delay with the latest payment, which was due to a glitch on the side of the payment provider. Your issue was immediately sent to their side and matched as a priority. Our team made all efforts to accelerate the process.
We hope that you can forgive us for this delay and focus on the game. Moreover, in addition to 300 INR real balance, there are 375 INR bonus funds on your balance. So your chances to win are doubled.
We wish you an enjoyable game and good luck!
Puno vam hvala, BlueChip Casino tim , na brzoj pomoći po ovom pitanju. Veoma je cenjeno.
Dragi magorajeshkumar ,
Kao što vam je već objašnjeno, isplatama ne upravlja isključivo kazino. Druga strana takođe utiče na ovaj proces, a ako postoji problem na strani provajdera plaćanja, ništa se ne može učiniti iz perspektive kazina. Vaš depozit vam je ispravno pripisan nakon kratkog odlaganja i verujem da možemo smatrati da je ovaj problem rešen. Da li biste se složili?
Štaviše, moram da vas upozorim da se ovakav jezik neće tolerisati i još jedan pokušaj napada ili zastrašivanja bilo kog Casino-a. Guru profesionalci ili bilo koje osoblje Kazina će dovesti do toga da vaš profil bude trajno blokiran na našoj veb stranici. Tu smo da pomognemo igračima i da imamo nultu toleranciju na takvo ponašanje.
Thank you very much, BlueChip Casino team, for your prompt assistance in this matter. It is very much appreciated.
Dear magorajeshkumar,
As it has been explained to you already, payments are not managed by the casino solely. Other party influences this process as well, and if there's a problem on the side of the payment provider, there's nothing that can be done from the casino's perspective. Your deposit has been credited to your correctly after a short delay and I believe that we can consider this issue to be resolved. Would you agree?
Moreover, I have to warn you that this kind of language, won’t be tolerated and one more attempt to attack or intimidate any Casino.Guru professionals or any Casino staff will lead to your profile being permanently blocked on our website. We are here to help players and have zero tolerance for such behaviour.
Dear magorajeshkumar,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Pošto je problem uspešno rešen, sada ćemo zatvoriti žalbu kao „rešenu" u našem sistemu. Hvala vam puno obema stranama na saradnji.
magorajeshkumar, ne ustručavajte se da kontaktirate naš centar za rešavanje žalbi ako u budućnosti naiđete na bilo kakve probleme sa ovim ili bilo kojim drugim kazinom. Tu smo da pomognemo.
Srdačan pozdrav,
Petronela
Casino.Guru
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much both sides for your cooperation.
magorajeshkumar, please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.