Zdravo robvins67,
Zdravo Pavel,
Nadam se da ste dobro i bezbedni,
Hvala vam što ste nam se obratili! Nakon što smo pregledali nalog igrača koristeći date informacije za prijavu, otkrili smo da je igrač uplatio 469,01 € i primenio ponudu „Neograničenog" bonusa na prvi depozit na taj depozit (bonus od 200% za minimalni depozit od 20 USD).
Pravila za taj bonus su bila:
https://casinoektreme.eu/terms?class=limitless
BONUS NA PRVI DEPOZIT -
200% BEZ PRAVILA & 100% CASHBACK
Šifra kupona: LIMITLESS
Bonus: 200% (75% na kreditnoj kartici)
Minimalni depozit: $20
Klađenje: 1k depozit + bonus
Maksimalna isplata: nema
Dozvoljene igre: Neprogresivni video slotovi realne serije (osim 777)
Druge igre u bilo kojoj kategoriji nisu dozvoljene
Maksimalni ulog po ruci: Nema
Može se iskoristiti: 1k po igraču
Primenjuju se Opšti uslovi
Uslovi povrata novca:
3k Mco
30k Vagering
Nema maksimalne opklade
Samo neprogresivni slotovi
Nakon što je igrač završio klađenje i igru, ostvario je dobitak od 5,202,03 € i predao dokumente za verifikaciju naloga. Tokom ovog procesa, naše bankarsko odeljenje i tim za borbu protiv prevara otkrili su sindikalnu vezu između igrača „robvins67" i nekoliko drugih igrača iz Švedske. Zbog ovih kršenja, igrač nije prošao proces verifikacije naloga. Svi dobici su poništeni, račun je trajno deaktiviran i, kao izuzetak, prvobitni depozit od 469,01 € je vraćen na račun igrača. Zatražili smo od igrača njegovu kripto adresu da bismo vratili njegov depozit.
https://casinoektreme.eu/terms-and-conditions
7.11. Bonus Collusion
a. Kazino zadržava pravo da suspenduje vaš nalog do istrage u slučaju da kazino ima opravdane razloge za sumnju da ste bili umešani u bilo koji oblik dosluha, sindikacije ili prevare tokom vašeg korišćenja kazino platforme, veb stranice i/ili sistema. Takođe zadržavamo pravo da zadržimo ceo ili deo stanja na vašem nalogu, trajno zatvorimo vaš nalog, kao i da povratimo sa vašeg naloga iznos svih dobitaka, isplata ili bonusa na koje je uticala bilo koja od sledećih aktivnosti:
b. Dogovor: Zajednički napor dva ili više pojedinaca da steknu nepravednu prednost nad softverom i drugim igračima putem udruživanja sredstava kako bi se postiglo neprirodno povećanje raspoloživog novca kroz višestruke bonus nagrade (slično kao kod višestrukih računa) da bi imali koristi/iskoristili prednosti igre dizajn motora. Ovo se obično radi u kazinu kako bi se povećao ukupan broj dodijeljenih bonusa na depozit, čime se neprirodno maksimizira vjerovatnoća postizanja velike pobjedničke isplate slota (na primjer: runda bonusa na slotu) dok se osigurava da isplata takvog događaj se dodeljuje jednom od članova dogovaranja, efektivno umanjujući pobednički potencijal svih drugih igrača koji koriste kazino.
c. Sindikacija: Postajemo svesni da ste član i/ili da ste deo sindikata, kluba ili grupe u kojoj igrači dobijaju strategije igre prednosti kako bi stvorili pozitivne scenarije očekivanja kroz akviziciju promotivnih ponuda.
Za igrača: Molimo pošaljite email na sa vašom kripto adresom da bismo vam vratili depozit.
Obavestite nas ako još nešto možemo da vam pomognemo.
Srdačan pozdrav
George Moore
Casino Ektreme Management
Hi robwins67,
Hi Pavel,
Hope you are well and safe,
Thank you for reaching out to us! Upon reviewing the player’s account using the provided login information, we found that the player made a deposit of €469.01 and applied the "Limitless" first deposit bonus offer to that deposit (a 200% bonus for a minimum deposit of $20).
The rules for that bonus were:
https://casinoextreme.eu/terms?class=limitless
FIRST DEPOSIT BONUS -
200% NO RULES & 100% CASHBACK
Coupon code: LIMITLESS
Bonus: 200% (75% on Credit Card)
Minimum deposit: $20
Wagering: 1x Deposit + Bonus
Max cashout: None
Allowed games: Non-progressive Real-Series Video Slots only (except 777)
No Other Games in any category are allowed
Max bet per hand: None
Redeemable: 1x per player
General Terms apply
Cashback Terms:
3x Mco
30x Wagering
No max bet
Non progressive slots only
After the player completed wagering and gameplay, they achieved winnings of €5,202.03 and submitted documents for account verification. During this process, our banking department and anti-fraud team discovered a syndicate connection between the player, "robwins67," and a couple of other players from Sweden. Due to these violations, the player did not pass the account verification process. All winnings were voided, the account was permanently deactivated, and, as an exception, the original deposit of €469.01 was processed back to the player’s account. We have requested from the player his crypto address in order to refund his deposit.
https://casinoextreme.eu/terms-and-conditions
7.11. Bonus Collusion
a. The casino reserves the right to suspend your account pending investigation in the event of the casino having reasonable grounds for suspecting that you have been involved in any form of collusion, syndication or fraud during your use of the casino platform, website and/or systems. We also reserve the right to withhold the whole or part of your account balance, close your account permanently, as well as recover from your account the amount of any winnings, pay-outs or bonuses which have been affected by any of the following activities:
b. Collusion: The joint effort of two or more individuals to gain an unfair advantage over the software and other players via pooling of funds to achieve unnatural increase of available bankroll through multiple bonus awards (similarly to multi-accounting) to benefit/take advantage from game engine design. This is usually done at a casino in order to increase the total number of deposit bonuses awarded, thereby unnaturally maximizing probability of achieving a large winning slot pay-out (for example: slot bonus round) while ensuring that the pay-out of such an event is awarded to one of the colluding members, effectively detracting from the winning potential of any other players using the casino.
c. Syndication: We become aware that you are a member and/or form part of a syndicate, club or group where players receive advantage play strategies in order to create positive expectancy scenarios through the acquisition of promotional offers.
For the player: Please send an email to pitboss@casinoextreme.eu with your crypto address in order to we refund your deposit.
Please let us know if there's anything else we can assist you with.
Kind Regards
George Moore
Casino Extreme Management
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