Hej
Zato sam koristio bonus kod ICIHOT200 koji je bio 200% bonus bez pravila sa 13 - 1$ okretaja bez prevrtanja na Ici Hot. Pošto je to bio bonus bez pravila, morao sam samo da se kladim na svoj bilans 1k da bih ispunio svoje potrebe za zalivanjem. Moj depozit je bio 55$ i nakon korišćenja besplatnih okretaja + 200% moja bonus sredstva su bila 126,50. Dakle, kada sam podneo povlačenje za 590, ostavio sam 126,50 na svom računu od bonusa koji su uklonili sa mog računa.
Nažalost, pošto još nisam dobio e-poštu od njihove podrške za bilo šta, sva moja ćaskanja su obavljena u oblasti za ćaskanje uživo na sajtu. Nisam snimio razgovore i ne znam kako da ih ponovo vidim.
Neposredno pre ovog odgovora ponovo sam došao do ćaskanja uživo i objasnio svoju frustraciju i naišao na isti opšti odgovor o dužini celog procesa povlačenja. Pitao sam da li postoji način da potvrdi da je moje povlačenje u redu, a on je rekao da ne može da proveri, ali bi trebalo da primim isplatu danas ili sutra. Zato ću ažurirati ovu temu ako se nešto promeni.
Hey
So I used bonus code ICYHOT200 which was a 200% No Rules bonus with 13 - 1$ spins with no rollover on Icy Hot. Since it was a no rules bonus I only had to bet my balance 1x to complete my watering requirements. My deposit was 55$ and after using the free spins + 200% my bonus funds were 126.50. So when I submitted the withdraw for 590, I left 126.50 in my account from the bonus that they removed from my account.
Sadly as I have yet to get an email from their support for anything, all of my chats were done in the Live Chat area of the site. I didn't screen shot the conversations and I don't know how to see them again.
Right before this response I again reached out to live chat and explained my frustration and was met with the same generic response about the lengths of the whole withdraw process. I asked if there was a way he could verify that my withdraw was in the queue and he said he couldn't verify but I should receive my payout today or tomorrow. So I will update this thread if anything changes.
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