Zdravo Petronela. Izvinite zbog kasnog odgovora, bila je naporna nedelja za mene. Nadam se da je sve u redu i hvala vam što ste bili spremni da mi pomognete da rešim ove probleme. Da, mogu vam pružiti sve što tražite.
Za početak ću razgovarati o pitanju Doge. Mogao sam da vratim iznos koji su tražili da završim u nedeljnom povratu novca koji rade. Kada sam ga završio, imao sam preostali iznos od 44 Doge. Već sam potvrdio da je njihov minimum bio 40 dogea za povlačenje, što je navedeno na njihovoj stranici za povlačenje da imam dokaz da i neko vreme između klikanja na karticu za povlačenje, dodavanja adrese novčanika na vezu i pokušaja da podnese zahtev za povlačenje, promenili su je na minimum 51 dužda. Ovo sam saznao tako što mi je odbijeno povlačenje i crvenom bojom je promenjeno sa minimalnog povlačenja od 40 dogea na mora biti veće ili jednako 51 doge. Srećom, snimao sam svaki susret sa vild.io na ekranu i uspeo sam da dobijem dokaze o tome. Obraćao sam se korisničkoj službi da ih obavestim da sam ih uhvatio kako menjaju za šta sam ih u ovom trenutku već optužio da nemaju važeću licencu i pozvao ih da se neautentični URL-ovi koriste u iframe-u za razvoj alata, što sam im rekao da li nisu mi vratili novac, htela sam da ih prijavim za nekoliko stvari. Nisu pokušali da reše problem, ali su odgovorili da ne mogu da razgovaraju o ovom problemu u onlajn ćaskanju i e-poruci na koju su iznenada prekinuli razgovor pitajući me da li imam još pitanja jer su ovde za mene željni da pomognu. Osoba po imenu Randi mi je konačno poslala imejl počevši od toga da su oni licencirani kazino koji je regulisan i daje pošten RTG sa pravim RTP-om i takođe je izjavio da sam pristao da ne dolazim za njima radi bilo kakvog refundiranja jer novac nestane čim bude opkladio. Odgovorio sam sa da, pristao sam na to prvobitno kada sam mislio da su stvarno licencirani pre nego što sam saznao da nisu važeći licencirani kazino, tako da je ugovor ništav i da ću nastaviti sa traženjem povraćaja sredstava o čemu sam im obavestio da sam već podneo žalbu na koju sada mogu da odgovore jer sam završio sa pokušajima da ih urazumim i uključio bih posrednika jer ne žele da sklapaju dogovor između nas privatno.
Kao dokaz koji tražite o nefer igri, bilo je samo nekoliko stvari koje su me zabrinule, a to je da mi nisu dozvolili da se kladim na sport, jer su sve sportske opklade koje sam pokušao da napravim dobila grešku. Dobio sam greške jer nisam napravio dovoljno visoke opklade u nekim slot igrama koje su mi dale mogućnost da napravim te niske opklade i tada mi iznos opklade nije vraćen čak ni nakon osvežavanja pretraživača. Igranje uživo Mogao sam da igram samo određene igre jer su mi neke davale poruke o grešci, a one koje sam igrao imale su čudne kodove alata za razvoj zbog kojih je zvučalo kao da se vrši nefer igra od dodataka i kodova koje su koristili, što je bilo označeno. Klikom na svaki od njih i čitajući opis oni kriju dosta toga sa navođenjem anonimnih ili skrivenih u određenim oblastima. Veliki deo opisa će početi da bude nešto što može da razume, ali onda počinju da koriste određeno kodiranje da prikriju stvari i postaje teško tamo gde ne možete da razumete šta je rečeno. Svi moji dobici su rezultirali jednakom ili manjom vrednošću moje početne opklade, tako da će moj balans vremenom biti izgubljen. Nikada ne postoje dobitne opklade koje su mi vratile respektabilan iznos dobitaka, uključujući u moja 2 poslednja depozita iznos od ukupno 120 dolara dok sam ga kladio da bi mi omogućio da imam pravo na povlačenje. U trenutku kada sam 1 put uložio ukupno 120 dolara, što je potreban iznos za povlačenje, imao sam nešto više od 13 dolara u doge-u i imao sam problema sa podizanjem i to, a oni su mi zadavali teškoće u onlajn ćaskanju čak i u šali o tome da nemam dovoljno za podizanje, ali sam konačno uspeo da ga podignem za taj iznos nešto više od 13 dolara.
Za iznos koji tražim, to je bio ukupan zbir depozita koje sam ovde napravio zajedno i to je bilo tokom trenutne kripto tržišne vrednosti u vreme kada sam tražio doge, litecoin & trk. Sada ne znam iznos jer sam siguran da se od tada promenio, ali takođe ću vam dati svoje depozite koje sam napravio ovde. Sve snimke ekrana koje ću poslati na vašu e-poštu koju ste mi dali, uključujući ono o čemu sam govorio ranije u svojoj poruci.
Glavna stvar je da nam definitivno ne pokazuju pravu licencu u svom validatoru koji prikazuje .com u URL-u i iseckali su antillephone logo da bi prikrili nevažeći logo kao i da bi uopšteno prikazali važeću, ali kada kliknete na njihovu licencu to odmah kaže da je istekao i da se osveži da proveri, ali ponavlja istu poruku. Nećete pronaći antillephone.com URL jer će on pokazati neispravan URL, ali ga možete pronaći koristeći .net ili .us. Verujem da je .us stvarni URL, a .net je lažni URL. Možete videti da se link za žalbu razlikuje na dnu između 2 i .net ima nešto čudno u vezi sa veb lokacijom uopšte. Ali nemojte ni validirati vild.io za licencu.
Hello there Petronela. Sorry for the late reply its been a busy week for me. I hope all is well & thank you for willing to help me get these issues addressed. Yes I can provide you anything you are requesting.
To start off I will discuss the Doge issue. I was able to wager back the amount they requested I needed to complete in the weekly cash back they do. When I completed it, I had a remaining balance of 44 Doge. I already confirmed that their minimum was 40 doge to withdraw which it stated on their withdraw page that I have proof of & some time in between me clicking withdraw tab, getting my wallet address added to the link & trying to submit withdraw request they changed it to a minimum of 51 Doge. I found this out by getting denied my withdraw and in red coloring it was changed from minimum withdraw is 40 doge to must be greater than or equal to 51 Doge. Luckily I have been screen recording every encounter with wild.io & was able to get evidence of this. I reached out to customer service to let them know I caught them changing which at this point I had already accused them prior of not having valid license & calling them out on non authentic urls being used in iframe on developing tools which I told them if they didn't refund me I was going to report them for several things. They did not try to fix the issue but responded with they cannot discuss this issue in the online chat & to email which they abruptly ended the conversation asking me if I have any other questions as they here for me eager to help. A person named Randy finally emailed me back starting off with they are a licensed casino that is regulated & gives fair RTG with real RTP & also stated that I agreed to not come after them for any refunds as the money is gone as soon as it is wagered. I responded with yes I agreed to that originally when I thought they were actually licensed prior to finding out that they arent a valid licensed casino so the agreement is null & that I would continue with requesting a refund which I let them know I already filed a complaint that they can respond to now instead as I was done trying to reason with them & would get a mediator involved since they dont want to work out a deal between us privately.
For the evidence you are requesting of unfair play it was just a few things that concerned me which is they didnt allow me to do sports bets as any sports bets I tried to make were given a error. I was given errors for not making high enough bets in some slot games that gave me a option to make those low bets & then my bet amount wasnt returned to me even after refreshing the browser. Live play I was only able to play certain games as some gave me error messages & the ones I did play had odd developing tool codes that made it sound like there was unfair play being done from the plugins and codes they were using that was labeled. Clicking on each one & reading the description they hide alot of it with it stating anonymous or hidden in certain areas. A lot of the description it will start off being some what able to understand but then they start using certain coding to mask up things & it becomes difficult where you cant understand what is being said. All my winnings resulted in equal or lesser value of my initial bet, so that surely my balance will be lost over time. There is never any winning bets that returned to me a respectful amount of winnings including in my 2 most recent deposits amount I did of 120 dollars total while wagering it to allow me to be eligible to withdraw. By the time I had wagered down the 120 dollars total 1 time which is the required amount needing to withdraw, I had just over 13 dollars in doge which I had issues withdrawing that too & they gave me a hard time in the online chat even joking about me not having enough for withdraw but finally I was able to withdraw it for that amount just over 13 dollars.
For the amount I am requesting it was the total sum of deposits I have made here all together & that was during the current crypto market value at the time when I looked up doge, litecoin & trx. I dont know the amount now as im sure it has changed since but I will also provide you my deposits I have made here as well. All the screen shots I will send to your email you gave me including what I spoke about earlier in my message.
The main thing is they are definitely not showing us a real license in their validator that shows a .com in the url and they snipped antillephone logo to cover up the invalid logo as well as to show valid in general but when you click their license it instantly says expired & to refresh to check but repeats the same message. You will not find a antillephone.com url as it will show a broken url but you can find one using .net or .us I believe .us is the actual url and .net is a fake url though. You can see the complaint link is different at the bottom between the 2 and .net has something odd about the website in general. But neither validate wild.io for a license.
Izmenjeno
Automatski prevedeno:
