Dobro jutro,
Sa žaljenjem moram da obavestim da imam pritužbu na Lalabet. U početku je sve izgledalo prilično zabavno i prijatno sa ovim kazinom. Jednom sam osvojio 600 €, a drugi put 480 €, što je bilo odlično pošto je sve ovo osvojeno bez ikakvog procesa verifikacije. Nastavio sam da se bavim i igram više igara jer bih rekao da sam prilično aktivan kockar. Onda, jedne večeri, postigao sam veliki uspeh - prvo sam osvojio nekoliko hiljada, a ovo se brzo pretvorilo u skoro 17.000 evra - u jednom trenutku čak i preko 30.000 evra. Pametno razmišljajući, odlučio sam da odmah unovčim svoju zaradu. Uspeo sam da izvadim 7.500 evra, i to sam uradio. Još uvek nije bilo zahteva za verifikaciju... prošlo je par dana, a iako su mi prethodno dva puta uplatili novac na moj poznati ABN račun, odjednom su tražili verifikaciju. Trebalo mi je neko vreme da ispunim ovaj zahtev. Nakon toga, želeo sam da napravim još jedan depozit, ali su mi ponudili opciju da unovčim svoj dobitak. Tako sam nastavio da igram, a u međuvremenu mi je dodeljen VIP menadžer, Artur, koji je na početku delovao prilično ljubazan.
Međutim, stvari su se okrenule dok sam bio u Južnoj Africi. Zbog određenih ograničenja nisam mogao da igram sve igre koje sam želeo. Ipak, uspeo sam da osvojim nekoliko slot igara i dobio sam atraktivnu bonus ponudu. Međutim, moji problemi sa pozamašnom sumom koju nisam mogao da zatražim su me razočarali. Zatim sam posetio Lalabetovu veb stranicu na Guru-u i naišao na dve negativne kritike, od kojih je jedna od nemačkog recenzenta čije su okolnosti izgledale kao moje, posebno u pogledu spore isplate u slučaju velikih dobitaka. Manji dobici su prebačeni na moj ABN račun u roku od nekoliko dana, ali sam se suočio sa pravim problemima kada je u pitanju značajan iznos.
Sa njihove veb stranice sam saznao da holandski igrači tamo ne smeju da se kockaju – činjenica za koju nisam bio svestan i smatrao sam da je to nezakonito. Ali i nakon što sam ukazao na ovu nezakonitost, umesto da me blokiraju, stalno su me podsticali da igram. Dva puta sam dobio keš nazad, 1500 € i još 400 € između ostalih malih iznosa. Dakle, u suštini, skoro ceo iznos koji sam založio bio je moj sopstveni novac. Danas popodne sam ih suočio sa ovim problemima, ali svaki moj upit VIP-u je zaobiđen. Ponekad su me čak neobjašnjivo blokirali.
Ja lično uživam u igranju ruleta i imao sam slučajeve u prošlosti da je loptica pala na nulu, ali moj račun je pokazao nulu - problem koji sam rešavao sa njima. Danas me je moj VIP menadžer neočekivano obavestio da sam izvršio povlačenje novca; iako, koliko znam, nisam. A sada je moj račun zatvoren a da nisam tražio novac. Ne bi ni otkrili iznos povlačenja. Međutim, srećom, napravio sam snimke ekrana svih naših razgovora. Dao sam im do sutra u 13.00 da obelodane iznos. Voleo bih da vi momci, Guru, pročitate recenzije ovde, posebno nemačku koja je imala skoro identično iskustvo i na kraju se nikada nije javila. Moja verifikacija je potpuna i na papiru, jer su se večeras iznenada raspitali da li želim da nastavim sa njom. Verujem da je ovo čista prevara i, s obzirom na količinu dokaza koje sam prikupio, bio bih zahvalan ako bi Guru mogao to da ispita.
Srdačan pozdrav, Dave
Good morning,
I regret to inform that I have a complaint about Lalabet. Initially, everything seemed quite fun and enjoyable with this casino. I won once €600 and another time €480, which was great since all of this was won without any verification process. I continued to engage and play more games since I'd say I'm quite an active gambler. Then, one evening, I struck it big - first, I won a few thousand, and this quickly turned into nearly €17,000 - at one point even exceeding €30,000. Thinking smartly, I decided to cash in my earnings right away. I was able to take out €7,500, and I did just that. There were still no requests for verification... a couple of days passed, and although they had previously deposited money into my well-known ABN account twice, they suddenly requested verification. It took me some time to comply with this request. After that, I wanted to make another deposit but they offered me the option to cash out my winnings. So I continued to play and in the meantime, I was assigned a VIP manager, Artur, who seemed quite amiable at the start.
However, things took a turn while I was in South Africa. Due to certain restrictions, I was unable to play all the games that I wanted to. Nevertheless, I managed to win a few slot games and received an attractive bonus offer. However, my issues with the sizable sum I was unable to claim left me frustrated. I then visited Lalabet's website on Guru and stumbled upon two negative reviews, one of which by a German reviewer whose circumstances seemed to mirror my own, especially in terms of the issue of slow payment in case of big winnings. The smaller winnings got transferred to my ABN account within days, but I faced real trouble when it came to the substantial amount.
I learned from their website that Dutch players aren't allowed to gamble there – a fact I wasn't aware of and I felt this was illegal. But even after I pointed out this illegality, instead of blocking me, they kept encouraging me to play. I had received cash back twice, €1500 and another €400 amongst other small amounts. So, in essence, almost the entire sum I wagered was my own money. This afternoon, I confronted them with these issues, but each of my inquiries to the VIP was sidestepped. Sometimes they even inexplicably blocked me.
I personally enjoy playing roulette and have had instances in the past where the ball landed on zero but my account showed zero - an issue I was taking up with them. Today, my VIP manager informed me unexpectedly that I have made a withdrawal; though, to my knowledge, I haven't. And now my account has been closed without my asking for any money. They wouldn't even disclose the withdrawal amount. However, luckily I have taken screenshots of all our conversations. I have given them until 13.00 tomorrow to disclose the amount. I would like you guys, Guru, to read the reviews here, especially the German one who had an almost identical experience and eventually never heard back from them. My verification is complete and on paper too, as they suddenly inquired tonight if I would like to proceed with it. I believe this to be sheer fraud and, given the amount of evidence I've collected, I would appreciate it if Guru could look into it.
Best regards, Dave
Goedemorgen,
hierbij helaas een klacht over lalabet . Het begon allemaal heel leuk , prettig casino en ik won een keer €600 en keer 480 € leuk want dit alles zonder de verificatie. Vervolgens speelde ik leuk verder ( ben best redelijk gokker ) toen won ik op een avond flink ..eerst paar duizend , dat werd al snel bijna 17.000 euro ( zelfs boven de 30.000 gestaan . Ik dacht wijs te zijn om direct het gewonnen bedrag te incasseren. Ik kon tot 7500€ en dat deed ik ook . Nog steeds geen verification gedaan … gingen paar dagen overheen , en ondanks dat ze al twee keer op mijn bekende abn nummer geld gestort hadden , wilde ze nu ineens dat wel doen . Nou daar ging wat tijd overheen , en vervolgens wilde ik weer deposit maar gaven meteen de optie of ik het gewonnen geld wilde opnemen . Dus daar ging het speelde ( vervolgens had ik ook een VIp manager .. Artur …. Heel aardig in het begin. Maar ik ben op dit moment in Ziud Afrika .. en kon niet alle spelen spelen ivm restricties. Had uiteindelijk wel wat gewonnen wat slots .. had keer leuke bonus gehad , tot nu toe balen van dat grote bedrag . Vervolgens ging ik op de websitebezoek van guru en daar las ik twee hele slechte reviews .. de Duitser review leek erg op die van mij . Met slech uitbetalen van
grote bedragen ( expres ) want die twee kleine stonden binnen paar dagen op mijn abn rekening. Toen kwamen de echte problemen … ik las op de website dat Nederlandse gokkers helemaal daar niet mogen gokken ( screenshot ervan ) ik dit gemeld dat het eigenlijk illegal is wat ze doen. En ik dacht als ik niet mag spelen dan blokken ze wel . Overigens twee keer cash back gehad €1500 en nog keer €400 en wat kleine … dus die 30.000 en wat ik allemaal is bijna je eigen geld. Nu vanmiddag was toppunt ik confronteer ze daarmee , maar bij elke vraag. Die ik aan de Vip stelde werd eromheen gedraaid . Zelfs twee keer zomaar geblokt . Nu speel ik graag roulette en wat ik al keer eerder heb meegemaakt … bal op zero maar zero op de account ( dus ik was daar ook mee bezig ) nu zegt mijn Vip manager dat ik een opname heb gedaan ( ben mijzelf van geen kwaad bewust . En nu is het account gesloten . Dit alles zonder dat ik ergens om geld heb gevraagd . Ze willen mij niet zeggen wat voor bedrag ( gelukkig heb ik van alle gesprekken screenshots… ik heb ze tot morgen 13.00 om iig het bedrag te zeggen . Nu moeten jullie lezen hier op guru dat bij de reviews een Duitser precies hetzelfde , en uiteindelijk ook nooit meer iets gehoord . Overigens is mijn verification ok ( ook op papier ) want ze kwamen ineens vanavond of ik dat nog wilde doen . Dit is echt pure oplichters en omdat ik zoveel screenshot heb zou ik graag willen of guru kan meekijken ?
met vriendelijke groet, Dave
Automatski prevedeno: