Dragi camanche25,
Zaista je neverovatno da ste uspeli da svoju frustraciju pretvorite u potpuno zanemarivanje naših smernica foruma za žalbe. Nažalost, to znači da nećemo moći da nastavimo da vam pomažemo u vezi sa žalbom. Bio sam u kontaktu sa kazino timom i, verovali ili ne, zapravo smo napredovali u rešavanju vašeg slučaja. Međutim, pošto se čini da ne nalazite nikakvu vrednost u našim naporima, zaista nema smisla nastaviti.
Ovu uslugu nudimo besplatno, pokušavajući da pomognemo igračima da reše probleme sa kazinom. Casino Guru je bio, jeste i ostaje nezavisan izvor informacija i posrednik u sporovima, koji ne kontroliše nijedan operater kockanja. S obzirom da smo vam pomogli više puta u prošlosti, vaš nedavni ispad je u najmanju ruku iznenađujući.
Nažalost, vaš izbor upotrebe uvredljivog jezika primorao nas je da odbijemo vašu žalbu i, kao što ste prethodno upozoreni, ovakvo ponašanje će rezultirati trajnim blokiranjem vašeg profila na našoj veb stranici. Iako je naš primarni cilj da pomognemo igračima, imamo politiku nulte tolerancije za takvo ponašanje.
Ipak, želimo vam sve najbolje u vašim budućim poduhvatima.
Srdačan pozdrav,
Michal
Casino Guru
Dear camanche25,
It's truly remarkable that you've managed to turn your frustration into a complete disregard for our complaint forum policies. Unfortunately, this means we won't be able to continue assisting with your complaint. I was in touch with the casino team and, believe it or not, we were actually making progress toward resolving your case. However, since you seem to find no value in our efforts, there's really no point in continuing.
We offer this service free of charge, attempting to help players resolve issues with casinos. Casino Guru was, is, and remains an independent source of information and a mediator in disputes, not controlled by any gambling operator. Given that we’ve helped you multiple times in the past, your recent outburst is quite surprising, to say the least.
Regrettably, your choice to use offensive language has forced us to reject your complaint and, as you were previously warned, this behavior will result in the permanent blocking of your profile on our website. While our primary goal is to assist players, we have a zero-tolerance policy for such conduct.
Nevertheless, we wish you all the best in your future endeavors.
Best regards,
Michal
Casino Guru
Automatski prevedeno:
