Lucky Days Casino - Povlačenje igrača je odloženo.

I won money from free spins and successfully wagered this amount. I have not started any rule violations and have successfully verified myself. The payout was canceled twice by the casino first. For several days now, the payout has been pending for no apparent reason. The support only comforts. All very disappointing!

Ich habe Geld aus kostenlosen Freispielen gewonnen und diesen Betrag erfolgreich umgesetzt. Ich habe keine Regelverstöße begannen und mich erfolgreich verifiziert. Die Auszahlung wurde zuerst zweimal seitens des Casinos abgebrochen. Seit mehreren Tagen steht die Auszahlung nun ohne ersichtlichen Grund als ausstehend. Der Support vertröstet nur. Sehr enttäuschend das ganze!

Hello Galina,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Lucky Days Casino. Could you please advise when exactly did you finish the verification process? Did you ever deposit into the casino?

When was the last time the casino responded to you and what was it about?

Please note that it might take up to 14 days to receive your first winnings after finishing the verification process so I would definitely recommend you to wait only.

Looking forward to your answer.

Regards,

Nick

Got my payout today. Everything was great!

Habe meine Auszahlung heute erhalten. Alles prima!

Thank you Galina for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you,

Regards,

Nick