Član sam kazina 1 mesec i prvo sam verifikovao svoj nalog, a zatim sam investirao u sajt koristeći LTC novčić. Nikada nisam tražio niti koristio bonus u bilo kojoj od svojih investicija, koristio sam samo jednom povrat novca, a ako bonus nije zatražen za ulaganje, možete ga zatražiti od podrške uživo. Igrao sam samo slot igrice, nisam učestvovao ni u jednoj drugoj igri. 03 Zatražio sam povlačenje 01/2024. Ponovo su mi tražena dokumenta 04.03.2024. Poslao sam dokumente. 1 dan kasnije, dobio sam informaciju da je moj zahtev za povlačenje odbijen. Nisu precizirali razloge. Onda, kada sam se povezao na podršku uživo i želeo da saznam razlog, rečeno mi je da moram još jednom da pošaljem svoja dokumenta. Ali mi je rečeno da moram da napravim nove slike, a kada sam se prijavio na svoj nalog da bih napravio nove slike po želji i poslao im ih putem e-pošte, video sam da nalog nije pregledan i da je prošao bezbednosnu proveru , i da je račun trajno zatvoren. Imao sam samo informacije na svom nalogu i nije bilo greške u dokumentima koje sam poslao. Oni mogu da traže informacije gde god žele. Nisam slao lažne podatke, nikada mi nije rečeno zašto ne mogu da prođem bezbednosnu proveru, jer nemaju nikakav dokaz, dvojni sam državljanin, imam ličnu kartu i u SAD i u Turskoj, pošto živim na Floridi , SAD, tamo sam se registrovao sa svojim podacima, poslao sam ličnu kartu, vozačku dozvolu, lične fotografije, izvod iz banke i automobil koji sam kupio. Čak sam poslao i dozvolu. Jasno se vide moja adresa, matični broj, ime i slika na kojoj ih držim. Živoj podršci sam rekao da mi nisu ostala dokumenta jer su stalno tražili nova dokumenta, a ako nije bilo problema, rekao sam da mi je ostao samo turski pasoš i da mogu da ga pošaljem. Uradio sam sve što je rečeno i još uvek sam imao svoj račun. Dobijem odgovor da je potpuno zatvoren i da se neće otvarati i ne mogu dobiti nikakvu pomoć i odgovor. Mogu vam ih takođe dostaviti, jedno po jedno, u obliku dokumenata, ako tražite.
I have been a member of the casino for 1 month and at first I verified my account and then I invested in the site using LTC coin. I have never claimed or used a bonus in any of my investments, I have only used cashback once, and if the bonus is not requested for investment, you can request it from live support. I only played slot games, I did not participate in any other games. 03 I requested a withdrawal on 01/2024. I was asked for documents again on 03/04/2024. I sent the documents. 1 day later, I received information that my withdrawal request was rejected. They did not specify the reasons. Then, when I connected to live support and wanted to find out the reason, I was told that I had to send my documents once again. But I was told that I had to take new pictures, and when I logged into my account to take the new pictures as requested and send them to them via e-mail, I saw that the account had not been examined and passed the security check, and that the account had been permanently closed. I only had any information in my account, and there was no mistake in the documents I had sent. They can query the information wherever they want. I did not send false information, I was never told why I could not pass the security check, because they do not have any proof, I am a dual citizen, I have an ID in both the USA and Turkey, since I live in Florida, USA, I registered with my information there, I sent my ID, my driver's license, my personal photos, my bank statement and the car I bought. I even sent the license. My address, ID number, name and the picture of me holding them are clearly visible. I told live support that I did not have any documents left because they were constantly asking for new documents, and if there was no problem, I said that I only had my Turkish passport left and that I could send it. I did everything that was said and I still had my account. I get the answer that it is completely closed and will not be opened, and I cannot get any help or answer. I can also provide these to you, one by one, in the form of documents, if you request.
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