The player from Lithuania requested a withdrawal from Thunderpick. His withdrawal was rejected due to a supposed VPN violation, and he was allowed to withdraw the amount of his deposit only. After this, his account was closed. The player decided to contact the regulator, therefore we could no longer investigate the case and we are waiting for their decision. The regulator later decided in favour of the player and this complaint could be closed as resolved.
Igrač Litvanije zatražio je povlačenje iz Tanderpika. Njegovo povlačenje je odbijeno zbog navodnog kršenja VPN-a, a bilo mu je dozvoljeno da povuče samo iznos svog depozita. Nakon ovoga, njegov račun je zatvoren. Igrač je odlučio da kontaktira regulatore, tako da više nismo mogli da istražujemo slučaj i čekamo njihovu odluku. Regulator je kasnije odlučio u korist igrača i ova žalba bi mogla biti zatvorena kao rešena.
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