Igrač iz Indije na povlačenje čeka manje od dve nedelje. Nažalost, njihova isplata još nije primljena. Žalba je odbijena jer igrač nije odgovarao na naše poruke i pitanja.
The player from India has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.
Igrač iz Indije na povlačenje čeka manje od dve nedelje. Nažalost, njihova isplata još nije primljena. Žalba je odbijena jer igrač nije odgovarao na naše poruke i pitanja.
ZDRAVO
KORISTIM BETMASTER FORM POSLEDNjE 2 GODINE. OD POSLEDNjIH 6-8 MESECI MOJE POVLAČENjE TRAJE DUŽE. KADA SAM PODNEO ZAHTEV ZA POVLAČENjE. UVEK SU TO AUTOMATSKI ODBIJALI NAKON 24 SATA.
U ODGOVORU SU MI UVEK GOVORILI DA POSTOJE NEKI TEHNIČKI PROBLEMI, ILI JE RAČUN PROVEREN, ILI PROBLEMI NA STRANI PROvajdera plaćanja.
ŽELIM DA ZNAM KADA IMAM 2 GODINE IGRAČ, ZAŠTO MORAJU DA PROVERE MOJ NALOG?
ONDA SU U ROKOVIMA NAPISALI DA NA POVLAČENjE MORAMO DA ČEKAMO MAKSIMALNO 5 DANA, ALI NAŠE POVLAČENjE JE AUTOMATSKI ODBILO NAKON 24 SATA ZAHTJEVA TADA KAKO DA ČEKAMO 5?
TOLIKO PUTA SAM DOBIO SVOJE POVLAČENjE U VRLO KRATKOM VREMENU. OVDE ŽELIM DA KAŽEM DA KORISTIM JETON NOVČANIK ZA TRANSEKCIJU. TAKO DA NEMAJU PROBLEMA KAO BANKOVNI TRANSFERA BILO ČEGA.
MOLIM VAS POMOZITE MI, SKORO SAM DALA ZAHTEV ZA POVLAČENjE 15. NOV 2022. POSLALA SAM POŠTU NA complaints@betmaster.in I TAKOĐE ČOVJETE OD POSLEDNjIH 6 DANA SA ŽIVIM AGENTIMA. NE DAJU PRAVI ODGOVOR I SAMO ODGOVARAJU DA ĆE MI USKORO DATI AŽURIRANjE.
MOLIM VAS POMOZITE MI
HI
I HAVE USING BETMASTER FORM LAST 2 YEARS. SINCE LAST 6-8 MONTHS MY WITHDRAWAL TAKING LONGER TO PROCESS. WHENEVER I MADE WITHDRAWAL REQUEST. THEY ALWAYS DECLINED IT AUTOMATICALLY AFTER 24HOURS.
IN REPLY THEY ALWAYS TOLD ME THAT THERE IS SOME TECHNICAL ISSUES, OR ACCOUNT HAS BEEN CHECKED, OR ISSUES FRO PAYMENT PROVIDER SIDE.
I WANT TO KNOW WHEN I AM 2 YEARS OLD PLAYER, NOW WHY THEY HAVE TO CHECKED MY ACCOUNT?
THEN IN TERMS THEY HAVE WRITTEN THAT MAXIMUM 5 DAYS WE HAVE TO WAIT FOR WITHDRAWAL, BUT OUR WITHDRWAL HAS AUTOMATICALLY DECLINED AFTER 24 HOURS OF REQUEST THEN HOW WE SHOULD WAIT FOR 5 DAYS?
SO MANY TIMES I GOT MY WITHDRAWAL IN VERY SHORT TIME. HERE I WANT TO TELL THAT I M USING JETON WALLET FOR TRANSECTION. SO THEY DONT HAVE AN ISSUE LIKE BANK TRANSFER OF ANYTHING.
PLEASE HELP ME, RECENTLY I MADE A REQUST FOR WITHDRWAL ON 15TH NOV 2022. I HAVE SEND A MAIL TO complaints@betmaster.in AND ALSO DOING CHATS FROM LAST 6 DAYS WITH LIVE AGENTS. THEY ARE NOT GIVING PROPER ANSWER AND THEY ONLY REPLIES THAT THEY GIVE ME UPDATE SOON.
PLEASE HELP ME
Dear manshilk,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Best regards,
Complaints Resolution Center
Dear manshilk,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Nažalost, igrač nije odgovorio na naše poruke i pitanja. Shodno tome, nismo u mogućnosti da dalje istražujemo i nemamo drugog izbora nego da odbijemo ovu žalbu.
Igrač može ponovo da otvori ovu žalbu u bilo kom trenutku.
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.
The player can reopen this complaint at any time.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.