Dragi Heibets kazino,
Ovde ću nalepiti ceo relevantan deo Kodeksa poštenog kockanja:
5. Ograničene zemlje
Sva kazina prihvataju igrače samo iz određenih zemalja, dok su ostale zemlje 'ograničene'. To znači da igračima iz ovih ograničenih zemalja nije dozvoljeno da otvore nalog i igraju u kazinu. Ovo je isto za sve sajtove za kockanje, ali ono što se razlikuje je način na koji se kazina bave igračima iz ograničenih zemalja.
Tačka gledišta kazina
Mnoga kazina samo navode ograničene zemlje u svojim Uslovima i uslovima, tako da je odgovornost igrača da provere da li im je dozvoljeno da igraju u njima ili ne.
Kad god se neko iz ograničene zemlje registruje, ova kazina im dozvoljavaju da otvore nalog, ali ih obaveštavaju o ograničenju samo kada žele da izvrše povlačenje. Sve dok igrač gubi, kazino je u redu sa tim, ali čim igrač pobedi i želi da povuče novac, koristi pravilo 'ograničenih zemalja' da odbije povlačenje i blokira račun igrača.
Ovo je, naravno, krajnje nepravedno, jer se igrači mogu registrovati a da ne znaju za ograničenja, a kazina koriste njihovu grešku, često svesno i namerno.
Tačka gledišta igrača
Ako igrač može da pristupi veb stranici kazina, otvori formular za registraciju, kreira nalog, položi depozit i igra, razumljivo je da pretpostavlja da mu je dozvoljeno da igra u ovom kazinu.
Neki iskusni ili pažljivi igrači mogu pročitati uslove i uslove i otkriti da je njihova zemlja ograničena, ali ovi igrači su definitivno u manjini.
Naš stav
Nije prihvatljivo dozvoliti igračima da se kockaju ako kazino zna da su iz ograničene zemlje i ako kazino planira da se poziva na pravilo o ograničenim zemljama kad god igrač zatraži svoje prvo povlačenje. Ovo je u potpunosti protiv pravila fer pleja, jer kazino svesno dozvoljava igraču da se kladi bez šanse da dobije nešto zauzvrat.
Mnoga kazina tvrde da je ovo teško ili nemoguće implementirati u njihove sisteme, ali se jednostavno radi o poređenju zemlje prebivališta igrača sa listom zemalja sa ograničenjem ili dozvoljenom; stoga, ne smatramo da je to tako teško na tehnološkom nivou.
Naše preporuke za kazina
Ispravna stvar koju treba da uradite je da proverite da li postoje ograničene zemlje tokom procesa kreiranja naloga i da ne dozvolite igračima iz ograničenih zemalja da se registruju i igraju. Ako kazino zna za ograničene zemlje i takođe zna zemlju prebivališta igrača, nije veliki problem primeniti ovo pravilo.
Ako kazino dozvoli igraču iz ograničene zemlje da igra zato što nije primenio ovu proveru, trebalo bi da prihvati da je to bila greška kazina i da isplati sve dobitke igraču uprkos činjenici da im nije trebalo dozvoliti da igrajte na prvom mestu, pod uslovom da igrač nije uradio ništa drugo što je protiv pravila.
Zahtevi i za 'fer kazina' i za 'fer i bezbedna kazina'
Da bi kazino bio klasifikovan kao 'fer kazino' ili 'fer i siguran kazino' od strane našeg tima za pregled, ne sme dozvoliti igračima iz zemalja sa ograničenjem da otvore nalog i igraju. Provera za ograničene zemlje mora se obaviti tokom procesa kreiranja naloga.
Dear Heybets Casino,
I will paste the whole relevant part of a Fair Gambling Codex here:
5. Restricted countries
All casinos accept players from certain countries only, with the rest of the countries being 'restricted'. This means that players from these restricted countries are not allowed to open an account and play in the casino. This is the same for all gambling sites, but what differs is how casinos deal with players from restricted countries.
The casino's point of view
Many casinos only state the restricted countries in their T&Cs, so it's the responsibility of players to check whether they are allowed to play at them or not.
Whenever someone from a restricted country registers, these casinos allow them to create an account, but only let them know about the restriction when they want to make a withdrawal. As long as a player is losing, the casino is OK with it, but as soon as the player wins and wants to withdraw money, they use the 'restricted countries' rule to decline the withdrawal and block the player's account.
This is, of course, extremely unfair, as players might register without knowing about the restrictions, and casinos are taking advantage of their mistake, often knowingly and intentionally.
The player's point of view
If a player is able to access the casino's website, open the registration form, create an account, deposit and play, it's understandable that they assume that they are allowed to play at this casino.
Some experienced or careful players might read the T&Cs and find out that their country is restricted, but these players are definitely in the minority.
Our position
It is not acceptable to let players gamble if a casino knows that they are from a restricted country and if the casino plans to refer to the rule about restricted countries whenever a player requests their first withdrawal. This is completely against the rules of fair play, as the casino is knowingly letting a player wager money without a chance to actually win something in return.
Many casinos claim that this is difficult or impossible to implement into their systems, but it is simply about comparing the player's country of residence with the list of restricted or allowed countries; therefore, we do not consider it to be that difficult on a technological level.
Our recommendations for casinos
The right thing to do is to check for restricted countries during the account creation process, and to not allow players from restricted countries to register and play. If the casino knows about restricted countries and also knows the player's country of residence, it's not a big issue to enforce this rule.
If the casino allows a player from a restricted country to play because it hasn't implemented this check, it should accept that it was the casino's mistake and pay out all winnings to the player despite the fact that they shouldn't have been allowed to play in the first place, provided that the player hasn't done anything else that's against the rules.
Requirements for both 'fair casinos' and 'fair and safe casinos'
For a casino to be classified as a 'fair casino' or a 'fair and safe casino' by our review team, it must not allow players from restricted countries to create an account and play. The check for restricted countries must be done during the account-creation process.
Automatski prevedeno:
