Prvi put sam se prijavio za Vavada kazino, dobio bonus na prvi depozit i igrao slot igrice. Nakon što sam ispunio uslove za klađenje i zatražio povlačenje, primio sam e-poštu u kojoj je pisalo da je nalog kreiran u svrhu primanja bonusa i da je moj dobitak zaplenjen.
Ne sećam se ovoga, i naravno, to je bio prvi kazino u kojem sam igrao, tako da nije bilo duplih registracija.
Možete li da rešite ovaj problem?
I signed up for Vavada Casino for the first time, received a first deposit bonus and played slot games. After I met the wagering requirements and requested a withdrawal, I received an email saying that the account was created for the purpose of receiving the bonus and that my winnings had been confiscated.
I have no recollection of this, and of course it was the first casino I played at, so there were no duplicate registrations.
Could you please solve this problem?
vavada casinoに初めて登録し、初回入金ボーナスを受け取りスロットゲームで遊びました。賭け条件を満たしたので出金申請をしたところ、ボーナス目的のために作られたアカウントで、勝利金は没収だというメールが来ました。
身に覚えが無いし、もちろん初めて遊んだカジノなので重複登録はありません。
この問題を解決していただけないでしょうか
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